Frequently Asked Questions
Got a question? We’ve put together a list of important points you need to know about our services. Want to know more? Call us on 1300 771 772 for more details.
We provide driveaway services for both registered and unregistered trucks and commercial vehicle movements by driver delivery. Supplying professional drivers to deliver and relocate commercial vehicles is our profession.
We deliver all types of new and used 4WDs, trucks, buses and commercial vehicles that are driveable, roadworthy and safely operable on Australian roads.
Normally we allow one to two days’ notice for new clients. If you have a truck that requires collection today, and delivery needs to get underway immediately, that’s what we’ve done for the last 15 years! Give us a ring and we’ll make it happen. Great customer service is our speciality.
Yes, when you have confirmed the vehicle is ready to collect, we will supply you with a collection and delivery time frame based on your requirements.
Yes, all of our drivers are equipped with fully insured trade plates, which allows us to safely collect and deliver your vehicle locally or interstate.
Yes, approximately 90% of the trucks and commercial vehicles that we move are unregistered, so having trade plates is a requirement of our industry.
Our drivers have been long distance highway drivers for most of their driving lives. They are adaptable and aware of interstate driving requirements. They have knowledge of all different types of gearboxes, trucks, semi-trailers and road train combinations that we deliver.
Most of our vehicle deliveries are carried out during daylight hours. However, if a client requires a truck collected at short notice, and delivered interstate the next day, then within certain kilometres and a reasonable travelling time, we’re the specialists who can make this happen for you.
We’ll invoice you once your vehicle has been delivered, and we’ve calculated how much fuel has been used. You can transfer funds directly into our account, or send us a cheque. We don’t accept credit card payments.
We provide full breakdown and support management should your vehicle breakdown whilst in our control. In our experience, the most common breakdowns are flat batteries, mechanical issues and the odd tyre problem. No stress, there’s nothing we can’t handle.
Yes, we can collect from and deliver to anywhere in Australia. We have a fleet of seven shuttle vehicles that collect our drivers from airports and run them to where the trucks are. If your truck is in country or regional Australia, that’s still no problem, that’s just what we do.
Yes. We regularly collect and deliver vehicles to and from Tasmania. With drivers located in all states, we can collect from anywhere in Australia.
Yes. We provide public liability insurance cover up to $30 million.
Yes, our company is fully insured for both registered and unregistered vehicles to the value of $500k under our control. Insurance for vehicles with a higher value can be obtained where required.
Yes. Our drivers are covered by workers compensation at all times.